What Is Product Feedback? Product feedback is opinions about your product, both postive and negative, shared by anyone who uses your product. This type of feedback can be collected in various ways – online customer reviews, in-app surveys, interviews, customer support tickets, and more.
What are examples of customer feedback?
“How would you feel if you could no longer use this product/feature?” This customer feedback example stands out because it helps companies figure out if: they're still in the right market. the product still solves a relevant problem.